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Booking and Deposit
A contract does not exist between the Company and the Client and no booking is agreed (and the Company shall have no obligations to the client)
until the Company has confirmed receipt of the deposit, and the terms and conditions of booking have been accepted. The Company has the right to refuse to accept any bookings at the Company's discretion, refunding any deposit received.
Bad Renters List
If you reserve a property, and then cancel before the deposit is received, your details will be added to a "bad renters" list for future use. Please ensure you do not book unless you are sure.
Flexible and Good Value Booking Conditions
Great Holiday Rentals will not charge for complete weeks for bookings in excess of one week and not complete weeks. To calculate the price, take the weekly rate, divide by 7 days, and multiply by the number of days.
All prices include cleaning before you arrive, linen and towels.
Payment Terms
The full balance of the holiday price must be paid by the due date shown on the initial confirmation (either 10 weeks prior to date of departure or by return within this period). The Company reserves the right to treat the booking as cancelled if any part of the balance of the holiday price remains unpaid by the due date. If cancelled, the cancellation terms will apply.
Amendments by the Company
The arrangements featured on our websites are planned many months in advance and amendments do occasionally become inevitable. In most cases these changes would be considered by the Company to be minor, in which case the Company shall have absolute discretion as to whether the Client is or is not notified.
If it is necessary for the company to cancel the client's booking within 6 weeks of departure, the Client has the choice of:
1. Accepting the changed arrangements as notified;
2. Booking alternative accommodation with additional costs if an upgrade is chosen
3. Cancelling the accommodation with a full refund
Cancellation by the Company
Occasionally, it may be necessary to cancel previously confirmed bookings and we reserve the right to do so. However, we will not cancel within 10 weeks of departure unless you have failed to make payment in full or where we are forced to do so as a result of circumstances outside our control. Where your arrangements are cancelled other than due to your default in payment, we will offer you the choice of either purchasing alternative arrangements, of at least the same standard, if available (and paying or receiving a refund in respect of any price difference) or receiving a full and immediate refund of all monies paid to us. In addition, we will pay you compensation of �10 per person except where we are forced to cancel as a result of circumstances beyond our control, the consequences of which we could not have avoided even with all due care which include but not limited to those amounting to "force majeure " as described below.
In all cases our liability is limited to the compensation payments mentioned above. In addition, we cannot be responsible for any costs or expenses you may have incurred as a result of any cancellation. Very rarely, we may be forced to curtail your accommodation after the date of departure where circumstances amounting to "force majeure" as described in below occur. In this very unusual situation, we regret we cannot make any refunds, pay any compensation or be responsible for any costs or expenses you may incur as a result. You should ensure you have adequate holiday insurance to cover these eventualities.
Force Majeure
Circumstances amounting to "force majeure" include war, or threat of war, riots, civil strife, terrorist activity, industrial dispute, governmental action, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control. In these circumstances, we cannot be responsible and no compensation will be payable if we are forced as a result to cancel, delay, curtail, or in any way change your holiday.
Additionally we wish to advise that power cuts and water shortages are not uncommon, and are outside of the company or owners control.
Our Liability to You
The accommodation we arrange on your behalf belongs to and is managed by independent owners. However, although we have no direct control over these owners, we accept responsibility for ensuring that all parts of our contract with you are properly performed, except where any failure to perform or improper performance was due to your own acts and/or omissions or those of a third party not connected with the provision of your accommodation and which were unforeseeable or unavoidable or an event which either ourselves or the property owner/supplier of the services in question could not have foreseen or forestalled even with all due care. The company accepts the responsibility for ensuring the accommodation is supplied as described. We do not accept liability for any disappointment which the client may feel as a result of unrealistic expectations.
The owners of the accommodation are liable in respect of death, bodily injury or illness arising as a direct result of the negligent acts or omissions of the owners in respect of the property and any associated facilities. Owners details will be provided should such a claim arise. Any claims in this respect must be notified to the company within 3 months of return and shall be subject to English law.
Cleaning
The price of your holiday includes a clean before you arrive, linen and towels (not beach towels) and cleaning of the linen and towels after you leave. You must leave the villa as you found it less the soiled laundry. If you use additional linen and towels that are stored in the properties (2nd sets) you will be charged for this out of your security deposit.
Insurance
All members of the party must have holiday insurance cover, this not only is to cover you whilst away, but should you need to cancel your holiday, perrhaps due to illness, holiday insurance may cover your payments that you have made to us.
Swimming Pools
The availability of a swimming pool may change at the discretion of owner, due to weather or maintenance. Swimming pools may only be used on the understanding that clients accept total responsibility for the safety of all members of the party.
Security Deposit
A security deposit (minimum �150) is required for each booking and is taken when the balance is payable. Subject to breakages and damage, this will be returned within one working week.
Persons Booking
Should the maximum number of persons stated in the booking be exceeded, at any time, without prior permission of the Company, their representative or owner of the property will have the right to demand that the persons not stated on the booking form leave the property. Changes to the number in the party must be notified to the Company before departure even if this does not exceed the maximum number for the property.
Passport Details
Passport details of all members travelling will be required.
Cancellation by You
Should your party need to cancel your accommodation once it has been confirmed, you must immediately advise us in writing. Cancellation charges will then be payable, as set out below. These charges are calculated from the date written notice of the cancellation is received by us as a percentage of the total price
Period before departure within written notice of cancellation is received Cancellation charges
More than 10 weeks = Deposit only, this is non transferreable to a different date or property
6 - 10 weeks = 50%
4-6 weeks = 75%
Less than 4 weeks = 100%
* some villas may require a larger deposit and a earlier balance payable period, and these will be noted on the individual villa pages*
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